If the game keeps freezing, stucks at loading screen or crashes on Tutorial, run the DX11 version of the game until a patch comes out.Turn off Vsync and reduce other in-game graphics settings by a bit. Make sure the GPU drivers are up to date and your system is plugged in while playing.If the game crashes as soon as you launch or goes into a black or grey screen, try out the following steps. Also try running the game in compatibility mode for Windows 8.
If you are getting ‘Game not responding’ error or BSOD crash, then ‘verify the integrity of game cache files’ via Steam and download any missing files.For black screen issue, you should check that the in-game resolution matches the resolution supported by your display device so that there should not be any conflict.Or, you can download the missing DLLs from here and paste them in the game directory. For any DLL error or APPCRASH issue, it is recommended to do a clean install of Directx.Registry clean using CCleaner can also fix some of the crashes.Check that your antivirus/firewall is not blocking the game.Try out the steps from Fix #1 to solve DirectX 12 related crash. Most common cause of the crashes are due to the DirectX 12 version.Sometimes a clean driver install can also solve the crashing issues.
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